Online Diamond Seller, Diamond Manufacturer company India

Our Policies

  1. Reading and accepting the terms of use and reading and accepting the provisions of the privacy policy of this website are required considerations for the website granting you the right to visit, read or interact with it. All persons are denied access to this site unless they read and accept the terms of use and the privacy policy.
  2. This website reserves the right to deny access to any person or viewer for any reason. Under the terms of the privacy policy, which you accept as a condition for viewing, the website is allowed to collect and store data and information for the purpose of exclusion and for many other uses. The terms of use agreement may change from time to time. Visitors have an affirmative duty, as part of the consideration for permission to view this website, to keep themselves informed of changes.
  3. The website and its contents are owned or licensed by the website owner. Material contained on the website must be presumed to be proprietary and copyrighted. Visitors have no rights whatsoever in the site content. Use of website content for any reason is unlawful unless it is done with express contract or permission of the website
  4. Disclaimer for contents of site, we have tried our best to provide you accurate information but still…. The website disclaims any responsibility for the accuracy of the content of this website. Visitors assume the all risk of viewing, reading, using, or relying upon this information. Unless you have otherwise formed an express contract to the contrary with the website, you have no right to rely on any information contained herein as accurate. The website makes no such warranty
  5. Disclaimer for harm caused to your computer or software from interacting with this website or its contents. Visitor assumes all risk of viruses, worms, or other corrupting factors. The website assumes no responsibility for damage to computers or software of the visitor or any person the visitor subsequently communicates with from corrupting code or data that is inadvertently passed to the visitor's computer. Again, visitor views and interacts with this site, or banners or pop-ups or advertising displayed thereon, at his own risk.
  6. Disclaimer for harm caused by downloads
    Visitor downloads information from this site at his own risk. Website makes no warranty that downloads is free of corrupting computer codes, including, but not limited to, viruses and worms. at is inadvertently passed to the visitor's computer. Again, visitor views and interacts with this site, or banners or pop-ups or advertising displayed thereon, at his own risk.
  7. Diamonds Certificates
    When purchasing a loose diamond, it may accompanied by a diamond grading report. This report contains detailed information specifically for your diamond. It helps you maintain your diamonds authenticity and value. We require that this certificate be included with every diamond that you may need to return to Dhamanandan Diamond. Failure to return your diamond with its respective diamond grading report will result in a replacement fee. Please review our Return Policy for further information. Any dispute regarding certificates please contact certificate issuing Authority.
  8. Data Share Policy
    We need to share your name and address to shipping and Assurance Company or third party or other for shipping and insurance purpose. We are trying to issue minimum required personal data to them. We are not responsible for the misuse of the information by them.
  • DDPL reserves the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If DDPL does so after payment has been processed, DDPL will issue a refund to you in the amount of the purchase Price.
  • Conformation of the order is subjected to the availability of the product.
  • Once you have placed an order it will not be changed but may cancel if shipment has not been done.
  • Return : As a loyal customer,DDPL wants you to be satisfied with your purchase experience with us. So DDPL provide return policy. If, for any good reason, you decide not to keep the purchased diamond(s), DDPL will accept it back in its original condition. You must inform us within 2 business days from the date of receipt of the diamond and return it within 7 business days for a refund from the date of receipt. If you fail to follow the above norm then you will not be entitled for refund.
  • Packaging : Including all original packaging and materials, and if your purchase is of certified diamond, you must include the certificate with your return, or you may be liable for the cost of certification and cost associated with it.
  • Insure the package : All items being sent back to DDPLmust be insured. We are not responsible for items lost or damaged while shipping. You may use any carrier of your choice to send back your item. Once your returned item is inspected by our trained staff, your refund will be promptly processed. Please note that items showing signs of wear or those that have been altered, engraved or damaged in any way cannot be accepted for return. We will refund the full cost of the item excluding shipping**, handling and insurance charges.Refunds will be made using the mode of payment used in the original purchase.
  • DDPL ships goods through well-known shipping companies (FedEx, Malca Amit, Brinks, etc.). All our shipments are insured, if you want us to ship by using your account then all insurance and other cost associated with it will be in your account.
  • We offer Free shipping on purchase of 10000/- USD and above to normal destination. In remote and high risk location where shipping cost is very high we may ask client to bear part of it or full.
  • DDPL may charge shipping either from Hong Kong, New York or Belgium (as per the physical location of diamonds) to your preferable location.
  • No shipping charges applicable if diamonds are collected personally from our affiliated offices.
  • Our Products and Goods will be shipped strictly to the destination provided and approved by customer. It’s prior responsibility of the customer to check and update the shipping and billing information.
  • Shipment or Pickup date may vary after successful acceptance and confirmation of your order, it depends on physical location of diamond and from which affiliated office you want us to make shipment or pickup for you.
  • DDPL will follow the information provided for shipping and billing. Shipment will be made immediately after receiving full payment of the ordered product.
  • DDPL will be liable to pay only Freight and insurance of the shipped product. Other applicable taxes, duty etc. is customer’s liability.
  • DDPL may ship purchased product from any of our regional or affiliated offices.
  • DDPL and its Associates are Manufacturer & Direct Distributor of High-Quality Diamonds, DDPL buys Rough Diamonds from legislative source which are compliant with UN resolution. As a De Beers Group Sight-holder and Alrosa Alliance, DDPL has a zero-tolerance policy toward conflict Diamonds which prevent illegal Diamond trade.
  • DDPLhas fix pricing policy. DDPLusually offers discounts on high volume as per the below table.
  • Blind purchase (confirming without physically checking diamond) will be given 1% additional discount on total value.
  • New Price Policy

    Volume Disc System (Amount in USD)Discount % (on Value) Terms and Conditions
    0100000Shipping Cost on Customer
    10001200000.25+ Free Shipping Up to 70 USD
    20001500000.50+ Free Shipping Up to 150 USD
    50001750000.75Free Shipping
    750011000001.00Free Shipping
    1000011250001.50Free Shipping
    1250011500001.50Free Shipping
    1500012000002.00Free Shipping
    2000013000002.50Free Shipping
    3000014000003.00Free Shipping
    4000015000003.50Free Shipping
    50000110000004.00Free Shipping
    1000001-5.00Free Shipping
  • In case of return for any reason. Invoice will be recalculated for volume discount and reissued after deducting return goods amount.
    Example, If purchase value is $11,000/-and the Volume Discount is 0.25%, and later on if $3,000/-goods is returnedback, then the same invoice will be recalculated after deduction of returned goods value and invoice value will be again calculated with applicable discount as per the new volume.
  • All prices are in USD excluding Local taxes and duties if applicable.
  • Seldom, there could be human error, system or typographical errors, in the data uploaded, including the prices and may be the information is displayed inaccurately. Such errors may occur despite our all the possible effort to avoid them. DDPL reserve the right to rectify any and/ or all such errors when they occur and we do not accept such inaccurate or incorrect information especially pertaining to prices. In case a diamond’s listed price is lower or higher than the actual price, DDPL will, either contact you for instructions before shipping or cancel the order and notify you of such cancellation. This decision is at our sole discretion. In such cases, if the product is already shipped, you will the difference between the actual and charged price will be paid by the concerning side or return the goods in accordance to business ethics. The prices are subject to change without prior notice. In case of any questions, please feel free to contact our customer service manager at support@ddpl.com
  • DDPL accepts payment only by bank wire.Bank charges and transaction cost must be bear by payee, all short and surplus payment will be adjusted in next business transaction with the same customer.
  • All late payment will be charged at rate of 1% per month and early payment will be given at rate of 1% per month. Total amount as per the late/early days of payment will be calculated and charges will be adjusted in next business transaction with the same customer
  • DDPL can accept USD cash payment only in Hong Kong with 0.25% additional charge on total value of payment.
  • All applicable taxes and duties are to be paid by the customer.
  • In case wire transfer payment, your payment must reach to us within 3 working days after order is confirmed by us. We may cancel your order in case of payment delay.
  • Dharmanandan Diamonds Pvt Ltd does not knowingly collect personal information from a person below 18 years of age. If we come to know that we have collected personally identifiable information from such a person, we will delete that data from our systems.
  • When you use this web site, you agree to Dharmanandan Diamonds Pvt. Ltd's privacy policy. This is the entire and exclusive privacy policy and it succeeds any earlier version. We may update this privacy policy as and when required or occasionally. When such a revision is made the last update date will be displayed on this page. You are encouraged to review the privacy policy, periodically; to stay informed how we protect your information. Your continued usage of this website comprises your consent to this privacy policy and any updates.

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